FAQ – Most popular questions about our mobile LED screens.

Configuration and Customization

What type of screen can be installed on mobile LED screens?

We prefer installing rental-type LED screens on our mobile LED solutions, ensuring flexibility, durability, and ease of use. Our rental screens are expertly adapted to our aluminum frames, providing seamless and reliable display performance.

Key Features

  • Modular design for easy maintenance:
    • Simple module replacement: Our screens are designed with modularity in mind, allowing for easy replacement of individual modules without the need to disassemble entire cabinets. This minimizes downtime and simplifies maintenance during events.
    • Scalability: Easily expand or reconfigure the display by adding or removing modules to match event size and layout requirements.
  • Preferred cabinet dimensions:
    • Standard sizes: We primarily use cabinets sized 500×1000 mm and 500×500 mm, offering an optimal balance between portability and display resolution.
    • Custom dimensions: In addition to our standard sizes, we undertake custom projects to accommodate unique specifications and non-standard dimensions based on client requirements.

Custom Projects

Beyond our standard rental LED screens, we offer bespoke solutions tailored to unique project requirements. Whether you need screens of custom sizes, specialized mounting configurations, or unique visual setups, our team is ready to design and implement the perfect display solution for your specific needs.

Can you install my own screen?

Yes, we can install your screen, but we will have to approach the screen frame design individually.

Order process when we install your screen:

  1. Before placing an order – you send us the detailed technical drawing of the screen.
  2. After placing the order – you send us one cabinet for design purposes.
  3. Before picking up the product – you provide us the screen to install it on the frame.

Information that will help us create an offer for you.

  • Your country.
  • Specific selected product.
  • Screen size.
  • If you want to buy our screen – enter pixel pitch.
  • If you want to install your screen – send us a technical drawing of the cabinet.

Durability and Weather Conditions

Can I use mobile LED screens in the rain?

Yes, our products are fully waterproof. You can easily use it in the rain. Each element is resistant to rain (structure, floor, screen frame, screen, etc.).

What is the wind resistance?

You can use our products in wind conditions up to 20 m/s (72 km/h). We checked the wind resistance by static calculations and endurance tests.

If you need TÜV Prüfbüch certification, the EN 13814 standard limits the maximum wind resistance to 15 m/s.

Order Process and Certification

Do you offer TÜV certification (Prüfbüch)?

If you want to use a product in Germany with an unfolded screen height of more than 5 m (from the ground to the upper edge), we must prepare the TÜV Prüfbüch documentation for you. We charge an additional fee for this, which is shown in the quote.

  • We offer comprehensive documentation preparation – you will get ready certification
  • After the TÜV inspection, you can pick up your trailer.
  • After several weeks of TÜV’s certification preparation, you will receive it at the address you provided.

How does the order process look like?

  1. Determining the technical details of the product.

    To begin with, we will establish all the technical details of your future mobile LED screen. Our experienced sales specialist will match the trailer to your needs and advise the best possible solution.

    If you want to install your screen, at this stage you need to send us a detailed technical drawing of the cabinet.

  2. Acceptance of the terms of sale and valuation

    We will send you a quote and explain every detail to you. After accepting the valuation, sales conditions, and paying the prepayment, we will start the production of the trailer

    If you want to install your screen – you need to send us a cabinet for design purposes.

  3. Production.

    After accepting the trailer design, we will start production. Our qualified employees will ensure that your future mobile LED screen is made with attention to detail. We care about the functionality of our products, which is why we pay attention to quality. We have a large production hall (2,300 m2) that meets the strict German TÜV standards and European CE directives.

    If you want to install your screen – you have to deliver it to us for installation on the trailer.

  4. Collection or delivery of the product.

    You can pick up the trailer directly from our factory in Inowroclaw (Poland, EUROPE) or we will arrange transport to any place you choose.

    If you are from North or South America, the trailer price includes transport to any port you choose (in the USA and Canada).

  5. Warranty and service of the mobile LED screen.

    We offer products with a 24-month or 36-month warranty. We also provide lifetime technical support.

Power Supply and Emergency Features

What power supply do I need to use your products?

  1. miniPlatformLED – 16A or 32A 1-phase
  2. PlatformLED – 32A 3-phase
  3. SimLED – 32A 3-phase
  4. miniMobiLED – 16A or 32A 1-phase
  5. MobiLED – 32A 3-phase
  6. ContainerLED – 63A 3-phase or 125A 3-phase

Can you install a power generator?

We can install the generator on some of our products. Unfortunately, but in most cases, we are limited by the GVWR of 3500 kg.

Products for which we can install the generator:

  1. PlatformLED (only SLP15 model /15 m²/)
  2. miniMobiLED
  3. MobiLED (only SLM15 model /15 m²/)
  4. ContainerLED
  5. TruckLED
  6. BoxLED

Sometimes the weight of the set limits the choice of additional options (because of GVWR 3500 kg).

We can install your generator or the one purchased by us.

Training and Product Selection

What if I don’t know which product to choose?

Send us:

  • What you want to use the product for.
  • Your budget.
  • The screen size what you need.
  • Whether you want to buy a screen solution or we have to install your screen.
  • List us the functionalities that you find useful.

Based on this, our sales specialist will suggest the best solutions.

Transport and Delivery

What is a lead-time for your products?

Production time for most standard products starts from 4 weeks. It depends on the current number of orders and the availability of materials needed for production.

Will I register a trailer in my country?

We sell all our trailers with a declaration of conformity (COC) and EU road approval issued directly by us. You can easily register a trailer in your country.

If you want to pick up the trailer and transport it on wheels, we can register your trailer in Poland. You can easily register it at home.

You are from France? Our company is included in the French trailer approval database. You will receive a CNIT number with the trailer.

What qualifications do I need to transport your trailers?

According to the European driving license, you need a B + E driving license to transport trailers over 750 kg.
(Albania, Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Netherlands, North Macedonia, Norway, Poland, Russia, Romania, Spain, Sweden, Switzerland, Turkey, Ukraine, UK)

If you do not know what driving license is required in your country, to find out you have to take into account:

  • GVWR weight of the trailer
  • Weight of the whole set (trailer and vehicle)

Additionally, you must check the maximum towing capacity for your vehicle.

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